Orders

1st September, 2003

IRDA/CIR/023/2003

RE:  Constitution of an Expert Committee for examination of remuneration structure of insurance brokers, agents and other intermediaries in general insurance business-Terms of Reference


The Authority has been in receipt of representations from various interests such as insurers, insurance consumers, field officers of insurers, chambers of commerce and Members of Parliament on its Notification/Order dated 30/05/2003 which modified its earlier notification of 22/03/2003. The impugned notification was made effective from 15/06/2003 and it withdrew the facility of 5% discount earlier being paid in all classes of business to non-public sector entities and also stopped brokerage or commission payment in respect of business emanating from public sector undertakings (defined as Government companies under Companies Act). The insurer, in the later case was permitted to grant 5% discount on the face of the policy if he so chooses.

We examined the representations and concerns shown on the subject and decided to keep the said notification under abeyance with immediate effect and issued orders to that effect vide notification dated 16/07/2003. Since, the subject in question relates not only to special discount, agency commission, brokers' remuneration, differential rates/scales of procurement of insurance business, rebates etc but to wider range of issues, it has been decided to constitute the following Expert Committee with immediate effect to deliberate on the enclosed Terms of Reference with all the relevant sections and parties interested to the said terms.

1) Shri A.C. Mukherjee, Chairman of the Committee
2) Shri K.N. Bhandari, Member
3) Shri G.V. Rao, Member

The committee is requested to furnish its recommendations by 31/10/2003 in respect of Term No.1 and for the remaining terms by 31/12/2003 to enable the Authority to take appropriate decision to protect the interests of policyholders and for orderly development of insurance market.

The Chairman and members of this committee will be paid a sitting fee or Rs. 1000/- and conveyance of Rs. 400/- per day in addition to reimbursement or payment of expenses towards their stay and air travel (economy class) at the venue of the meetings and usual telephone expenses incurred in connection with the conduct of business on the terms of reference.

Secretarial services to the committee would be provided by the Authority. The Committee shall have its headquarters in Hyderabad and may hold meetings at other centres within India. Mr. Prabodh Chander, Executive Director and Mr. Arup Chatterjee, Deputy Director would be the nodal officers of the Authority to coordinate and provide necessary assistance to the committee.


(C.S. Rao)
Chairman

Copy to:

1) Shri A.C. Mukherjee, Chairman of the Committee; Address: 10/2, Hungerfort Street, Kolkata 700 017
2) Shri K.N. Bhandari, Member; Address: 5, New Power House Road, Jodhpur-342 003
3) Shri G.V. Rao, Member; Address: 106, Shanti Nagar,
Hyderabad-500 028
4) Shri Prabodh Chander, Executive Director and Shri Arup Chatterjee, Deputy Director, IRDA
5) CEOs of all Non-life Insurance Companies - with a request to render the necessary cooperation, assistance and have interaction with the committee on a priority basis for better market conduct to be practiced.


(C.S. Rao)
Chairman


Expert Committee to examine remuneration system
For insurance brokers, agents etc. in general insurance business

Terms of Reference
1st September, 2003

1. To make specific recommendations:

whether the 5% discount in lieu of agency commission and remuneration presently enjoyed by the certain segment of policyholders should continue or discontinue or modify in any other form in the interest of future growth of insurance market.

Whether any special dispensation is required to be given for Government , PSUs and Corporate Clients.

Whether there should be linkage of this discount/commission/remuneration with the paid up capital concept of the insured.

Whether the kind of commission/remuneration encourages rebate and its effects on business development and procurement cost as compared to the services to be rendered by the intermediaries.

Whether there should be a differential rate of Commission/remuneration to agents/brokers in general and with special reference to health insurance, personal lines, social and rural sector insurance business.

2. To examine the role of intermediaries viz. Agents and brokers in the current insurance market scenario and to make suitable recommendations -

clarifying their utility to the future growth of the insurance industry in spreading risk awareness and widening the customer base in respect of both tariff and non-tariff business.

On the value added services to be provided to justify compensation received in terms of commission and brokerage.

On the regulatory safeguards to be considered to eliminate unhealthy practices of rebating and other undesirable market practices inhibiting competition by fair means.

3. To examine the feasibility of referral fee/charges arrangements in the context of Co-operatives, Panchayats, Banks, NGOs and other such marketing intermediaries while specifying their role and duties.

4. If any legislative / regulatory changes are needed in pursuit of the objectives.

5. Any other matter as the committee may consider relevant for the market conduct and long term development of the distribution channels by creating an efficient and viable intermediary channel-mix in the best interests of the future growth of the market, the insurers and the insuring public.


(C. S. Rao)
Chairman

     


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